All about Smart Bro

[Darkbyte]

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I had similar issues last year. I was barely getting a 4G signal. I raised the issue numerous times through their call center, e-mail, and even Facebook. It got fixed eventually with the onset of their 4G+ expansion.

Before the "fix", it was switching back and forth with 3G/4G. When on 4G, I was getting 3 bars. It was good enough but not very stable. Once it switches to 3G, I get 5 bars, but there is barely any internet.

Now that I'm getting 4G+, internet is good even if only getting 3 bars. But sometimes it switches back to 4G with 5 bars and internet becomes slow again. It seems that they just "renamed" the signals. 3G became 4G, while 4G became 4G+ but the same crappy internet connection.

Are you just in Cebu area? Im using Globe LTE for my mobile and SMART LTE at home, signal seems to be fine I use Huawei b315-936 as modem/router gets 5bars all the time.

[Jhunax]

Are you just in Cebu area? Im using Globe LTE for my mobile and SMART LTE at home, signal seems to be fine I use Huawei b315-936 as modem/router gets 5bars all the time.

Yes, Guadalupe near Petron. I have no problem with Globe signal here in my area. I always get a strong signal even before the LTE craze.

I also do have an LTE router. It has good coverage since it has an external antenna mounted on the roof.

[boyq]

No, the problem isn't just 4G but 2G signal itself. Isn't it frustrating when you can't even send/receive calls or message indoors? Their line checks are of no help and blindly dealing with the real problem. There wasn't any problem with smart signal before in the said area. It's not just me who have experienced a similar issue with their 2G signal but also my workmates living in other areas within Cebu. I don't know with smart but it seems like their 2G signal became so weak you can't rely on it to do the most basic activities. Anyways I've already found a solution which is ditch smart and switch to Globe. I get full 2G signal with Globe indoors and no issue with 3G/4G. So, don't you dare say maybe the problem is with us and not you(talking to you smart).

[zapata01]

Are you just in Cebu area? Im using Globe LTE for my mobile and SMART LTE at home, signal seems to be fine I use Huawei b315-936 as modem/router gets 5bars all the time.

sir unsa imong plan? or prepaid ra ka bosS?

[Darkbyte]

sir unsa imong plan? or prepaid ra ka bosS?

Smart Postpaid boss and naa sd ko prepaid same rman signal sa duha

[Jhunax]

ako pud signal sa smart diri ako area ning degrade. ambot gi unsa na sad ka ha ni nila. taud2x na ni. mga first week of May.

[zapata01]

Smart Postpaid boss and naa sd ko prepaid same rman signal sa duha

unsa imong postpaid sa smart sir? pila monthly?

[Darkbyte]

unsa imong postpaid sa smart sir? pila monthly?

2500 monthly sir

[Darkbyte]

Knsay nka pa load ug UNLISURF sa retailer recently working pa sa inyo?

Sa akoa kai g sapawan sa smart ug surfmax then unlisurf so wala njd unlisurf 😑

[grss1982]

Down ang SMART network? Ako post paid ug predpaid na SIM kay dili maka text or call. Started about 7:00 a.m. today.