is this seagate hard drive still in warranty and can it still be RMA'd?

[siopao1984]

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bought this 320 GB Seagate Barracuda 7200.10 hard drive from a fellow istoryan like 2 or 3 months ago.
was working great until now... it is making a clicking sound once in 5 seconds...
dili gyud cya saba...but you could audibly hear it like 3 feet away from the hard drive.
the hard drive is still detected under BIOS but it is not detected in windows.

im just using it for copying of movies... just temporary storage... so la problem if nawagtang to tanan na files...

i checked the device manager. the hard drive could not be detected
i tried disk management.. hard drive is not detected as well
event viewer also has error - The device, \Device\Harddisk1\DR1, is not ready for access yet.

although wa pako ka suway boot to windows disc and reformat it, the fact is that the hard drive has a clicking noise which is already a failure on the hardware's mechanism... other hard drive works ok so klaro na na hddd gyud ang guba

ask lang ko if somebody makatabang nko pa RMA (if it is still under warranty based on the information below)

these are the following information
S/N: 5QF6ZLRT
ST3320620AS
P/N: 9BJ14G - 308
Firmware 3.AA K
Date Code: 08362
Site Code: WU




lamatz mga masters...

[siopao1984]

i checked it on the website

In Warranty
Expiration 03-Mar-2013

Please contact one of the following authorized distributors in Philippines , as listed in above Warranty Validation option.

ACHIEVA PHILIPPINES

ako question is that they would still require a test using seatools and get the corresponding error code... how am i going to get a corresponding error from seatools when the fact is the hard drive could not be detected in the first place?

[AMD_infinium05]

i checked it on the website

In Warranty
Expiration 03-Mar-2013

Please contact one of the following authorized distributors in Philippines , as listed in above Warranty Validation option.

ACHIEVA PHILIPPINES

you answered your own problem. Good luck RMA'ing

[siopao1984]

good luck nangita seatools diagnostic code na dili man ma detect ang hard drive.... tsk tsk... i just used the default code.
close na lang ni na thread... lamats sir

[[-erick-]]

good luck nangita seatools diagnostic code na dili man ma detect ang hard drive.... tsk tsk... i just used the default code.
close na lang ni na thread... lamats sir

kung dili na jud madetect sa bios and seatools then indication na para RMA.

naka RMA ko ug SG (320gb) i forgot naa sa tpc ang link unsaon; murag 2weeks gipadalaan ko ug replacement.

[siopao1984]

aw dali ra diay ni ang turn around time? mau... hehehe...

[thermaltake]

bro try to check daw sa seagate website..basin under warranty pana..

[COMCAM]

naa man Seatools code that you can use that specifies undetected Hard drive - that can be returned sir. Ka suway nako 3 times. After a week, it will be on your doorsteps na.

[siopao1984]

naa man Seatools code that you can use that specifies undetected Hard drive - that can be returned sir. Ka suway nako 3 times. After a week, it will be on your doorsteps na.

kewl sir... so unsa man ni cya.. nag submit na bitaw ko RMA... naa nay order #... paabot nya ko sa box na padala sa seagate pra ma ship back ang hard drive?

[Burn Out]

unsa na ang RMA?